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Some of our employees are using PDAs running Windows Mobile, v 5.1.478.

They're using Word Mobile and the barcode scanner to record large volumes of data. The scanner's default action is to insert the scanned text exactly as if it had been input with the keyboard, and puts a newline at the end. That's great, because it's exactly what we need it to do: separate data with newlines.

The issue comes when system can't read the barcode, and the employee has to type in the data by hand. They've discovered a very peculiar quirk of Mobile applications: pressing the hardware Enter/Return key on the keyboard appears to save and exit the application. How do we change this behavior?

They've realized that using the stylus to "click" the virtual on-screen keyboard's Enter/Return key will add the necessary newline, but it's a huge inconvenience for them.

How do I fix the default behavior of the Enter/Return key for Word Mobile to instead insert a newline?

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In my opinion, it is hard if possible even. Because the hardware keyboard depends on the manufacturer and the software keyboard depends on the company who created the OS, in this case Microsoft. Best would be to write an application that would run on Windows Mobile and tailored to your needs or change the application that is processing the word file, so it would respond to a special character (let's say *) in a way that it treats everything before the special character but after the last new line as rubbish.

If you can add the model name of the hardware it would be helpful.

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